Privacy Policy

Effective Date: February 20, 2024

At Munus Solutions LLC (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide better services to our clients and improve the overall user experience. The information we collect falls into the following categories:

1.1 Personal Information

When you sign up for our services, contact us, or engage in business with us, we may collect the following types of personal information:

• Contact Information: Your name, email address, phone number, and mailing address.
• Billing Information: Payment information including credit card details, billing address, and related data.
• Business Information: Company name, website URL, and other details relevant to the services we provide.
• Account Information: Username, passwords, and preferences you set while using our services.

1.2 Automatically Collected Information

When you interact with our website, we may automatically collect the following information:

• Log Data: Information such as your IP address, browser type, operating system, referring URLs, and the pages you visited.
• Cookies: Small text files stored on your device to track and enhance your experience with our website (see Section 4: Cookies for more details).
• Analytics: We may use third-party services like Google Analytics to gather aggregate data on how users interact with our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Provision

To provide and maintain our web design, hosting, and maintenance services.

To process payments and manage billing.

To communicate with you regarding project updates, service announcements, and customer support.

2.2 Improvement of Services

To improve the functionality, performance, and security of our website.

To analyze website traffic and user behavior to better understand our clients’ needs.

2.3 Legal Obligations

To comply with legal obligations, such as tax filings or responding to court orders and legal claims.

2.4 Marketing and Promotions

With your explicit consent, we may use your contact information to send you promotional materials, special offers, or updates about our services. You may opt-out at any time (see Section 5: Your Rights).

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who assist us in delivering our services. These providers may include:

• Payment processors
• Web hosting services
• Email marketing platforms
• Analytics providers

These service providers only have access to the personal information necessary to perform their functions and are required to maintain the confidentiality and security of your information.

3.2 Legal Compliance

We may disclose your information if required by law or in response to legal proceedings, such as court orders or subpoenas.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if such a transfer occurs and ensure that your information remains protected under this Privacy Policy.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow us to remember your actions and preferences (such as login details and language preferences) over a period of time.

4.2 Types of Cookies We Use

• Necessary Cookies: Essential for the proper functioning of our website and cannot be disabled in our systems.
• Performance Cookies: Help us understand how visitors interact with our website by collecting information anonymously.
• Marketing Cookies: Track your browsing habits and enable us to serve you personalized ads based on your interests.

4.3 Managing Cookies

You can control and manage cookies through your browser settings. Disabling certain types of cookies may impact your user experience and limit some functionalities of our website.

5. Your Rights

5.1 Access and Correction

You have the right to access the personal information we hold about you. You may also request that we correct or update any inaccurate information.

5.2 Right to Erasure

You have the right to request that we delete your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

5.3 Right to Restrict Processing

In certain situations, you may request that we limit the use of your personal information. This may include restricting data processing while we verify the accuracy of your personal data.

5.4 Right to Withdraw Consent

If we are processing your information based on your consent, you have the right to withdraw that consent at any time.

5.5 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days and in accordance with applicable law.

6. Data Security

We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, loss, theft, or misuse. These measures include:

• Secure socket layer (SSL) encryption for data transmission
• Restricted access to personal data
• Regular audits and updates to our security practices

However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This may include retaining your information for the duration of your contract with us, for legal compliance purposes, or to resolve disputes.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have collected information from a child under 18, please contact us immediately, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website with the "Effective Date" clearly noted. Your continued use of our services after the effective date constitutes your acceptance of the updated policy.